Privacy Policy

Last updated: June 19, 2026

At Paws N Play K9 Club ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (paws-n-play.pages.dev) or use our services.

1. Information We Collect

Personal Information

When you fill out our enquiry form or contact us, we may collect:

• Your name
• Phone number
• Your dog's name and breed
• Service preferences
• Preferred booking dates
• Any additional message you provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address (anonymized)
• Browser type and version
• Pages visited and time spent
• Referring website addresses
• Device type and screen resolution

2. How We Use Your Information

We use the collected information to:

• Respond to your enquiries and booking requests
• Send service information via WhatsApp (with your consent)
• Improve our website and services
• Communicate about promotions, events, or updates (with your consent)
• Ensure the safety and well-being of pets in our care

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in operating our website (under strict confidentiality)

4. WhatsApp Communications

Our enquiry form redirects to WhatsApp to send your message. WhatsApp's own Privacy Policy governs how your data is handled on their platform. We only receive messages you explicitly send through the form.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses minimal cookies necessary for basic functionality. We do not use third-party tracking cookies or advertising cookies. Browser-level analytics may be collected by our hosting provider.

7. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal information, please contact us immediately.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

9. Third-Party Links

Our website may contain links to Instagram, WhatsApp, and other third-party platforms. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

• Phone: +91-9986733287
• Instagram: @pawsnplay_k9club
• Address: Old No 30, New No 61, 3rd St, East Abhirapuram, Mylapore, Chennai - 600004, Tamil Nadu